Enterprise software for healthcare
BCM Tech, a seasoned IT service provider in the Middle East, embarked on an ambitious project to revolutionize healthcare logistics in Saudi Arabia. The project's objective set by the Ministry of Health in Saudi Arabia was to replace an outdated, multi-system network with a cutting-edge Asset Performance Management System, uniting all healthcare assets across all government facilities nationwide under one digital roof. We partnered with BCM Tech to bring a user-centric approach to a traditional technology-first system.
Duration
2 months
Tools
Figma
Deliverables
Responsive Screen Designs
What we did
UX Strategy
UI Design
Problem
The Ministry of Health in Saudi Arabia envisioned a unified platform to track and manage healthcare assets nationwide seamlessly – a single dashboard offering real-time insights into operations at every location. The complexity was in synthesizing various information streams, making them accessible and actionable for diverse stakeholders.
Process
We began with an in-depth analysis of the software's vast potential user base. We meticulously mapped out the information architecture, tailoring it to cater to the needs of numerous users and stakeholders. Before we crafted an intuitive user interface, this groundwork was vital in shaping the wireframes – the software's skeleton.
Solution
With a focus on usability, we designed the layout to be simple yet powerful. The navigation menu was streamlined for ease, categorizing functions and features for effortless access. The design ethos was minimalistic, presenting data in an uncluttered manner relevant to the stakeholders.
Omar Homsi
Project Lead
“I had the chance to work with What if Design on our extensive UX and UI definition. I loved the team's unique yet efficient design solutions along with the transparency while working. They are really patient, committed and always advocate for the project's success. ”
Outcomes
The Asset Performance Management (APM) system has become crucial for managing daily operations and healthcare planning in Saudi Arabia. The system is helpful for everything from office tasks to taking care of healthcare equipment. This effort has made healthcare management more accessible and efficient for all stakeholders.
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